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Terms of Service

Last updated: [Insert Date]

Welcome to the official website of Legacy Products, available at https://legacyproducts.co.za. These Terms of Service outline the rules and conditions for using our website and services. By accessing or using our site, you confirm that you have read, understood, and agree to be bound by these terms.

If you do not agree with any part of these terms, please do not use the website.

1. About Us

Legacy Products is a supplier of industrial tools, hardware, and related goods. The website serves as a platform to share product information, promotional offers, and facilitate customer enquiries or orders.

2. Website Use

By using this website, you agree that:

  • You are at least 18 years old or have permission from a guardian.
  • You will not misuse the website for any illegal or harmful purpose.
  • You will not attempt to interfere with or gain unauthorised access to any part of the website.

We reserve the right to restrict or block access to users who violate these terms.

3. Product Listings & Information

All content on this site, including product descriptions, pricing, and availability, is provided in good faith. However:

  • Products may become unavailable without notice.
  • Prices may change at any time.
  • Colours and packaging may differ from what is displayed online.

We aim to keep information accurate but do not guarantee the site is free from errors or omissions.

4. Orders & Payments

Orders placed through the site (or via email/enquiry) are not binding until confirmed by us. Legacy Products reserves the right to:

  • Decline or cancel any order
  • Limit quantities per customer
  • Request additional information to process an order

If you make a payment through a secure third-party service, you agree to their terms as well.

5. Deliveries

We work with external couriers to deliver orders. While we aim for timely delivery:

  • Delivery times are estimates, not guarantees
  • Delays due to third-party couriers are beyond our control
  • Delivery charges are communicated before order confirmation

Risk in the goods passes to the customer upon delivery.

6. Returns & Exchanges

Returns may be accepted under the following conditions:

  • The product is unused, in original condition, and returned within 7 days
  • You provide a valid proof of purchase
  • Special orders and consumables may not be returnable

Refunds or exchanges are handled on a case-by-case basis. View our full Returns Policy for details.

7. Intellectual Property

All content on this website—including text, images, logos, and product descriptions—is the property of Legacy Products or its licensors. You may not copy, reproduce, or reuse any content without written permission.

8. Links to Other Websites

This site may include links to third-party websites for your convenience. We are not responsible for the content, security, or privacy practices of those websites. Use them at your own risk.

9. User Content & Feedback

If you submit feedback, suggestions, reviews, or content to us:

  • You grant us permission to use that content in any format or channel
  • You confirm that your content does not infringe on any third-party rights
  • We may moderate or remove content at our discretion

10. Website Security & Performance

We strive to maintain a secure and accessible website, but we do not guarantee:

  • Uninterrupted or error-free access
  • That the website is virus-free or safe at all times

Use of the site is at your own risk. We recommend using updated antivirus software when browsing.

11. Limitation of Liability

Legacy Products will not be held responsible for any direct or indirect losses, including but not limited to:

  • Loss of data or revenue
  • Delays in delivery
  • Product misuse or damages due to improper handling

Our liability is limited to the value of the goods or services purchased.

12. Indemnity

You agree to indemnify and hold Legacy Products harmless from any claim or demand, including legal fees, arising from your breach of these terms or misuse of our services.

13. Changes to These Terms

We may revise these Terms of Service from time to time. The updated version will be posted on this page, with the effective date noted above. Continued use of our website indicates acceptance of the revised terms.

14. Legal Jurisdiction

These terms are governed by South African law. Any disputes related to these terms will be handled by the appropriate courts within the Republic of South Africa.

15. Contact Details

If you have any questions or need help, please contact us at:
📧 info@legacyproducts.co.za
🌐 https://legacyproducts.co.za